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Service Technician - Septic Division

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Positions Available at these locations:

Valley City, OH


If you are interested in joining a growing company with room for advancement, appreciation for a job well done and enjoy working as one team, we would like to talk to you. These positions offer year-round steady work, weekly pay, and indoor/outdoor work. No experience necessary, WE WILL TRAIN.

Want to get certified in operating cranes, forklifts, welding or a CDL License? You can do that at Mack as well!

Mack offers a full benefits package that includes: Health, Dental, Vision, Long/Short Term Disability, Life Insurance, 401(k), Paid Time Off and Paid Holidays.

Entry level position, Experience not necessary!


Mack Industries is looking for individuals to add to our Septic Service Division. In this position one would provide annual service to our residential and commercial customers.


This is an entry level position; Mack Industries trains all new hires for this position.

Must be 21 years or older

Essential Duties & Responsibilities:

  • Performs maintenance and repair on residential and commercial septic pumps systems, control systems and aeration systems

  • Preforms preventative and predictive maintenance

  • Safe operation of company owned vehicle

  • Reporting all MOV and field safety concerns to management

  • Act as company customer service representative when needed which includes but not limited to sales transactions and communicating customer concerns

  • Willingness to learn septic and pump systems

  • Willingness to develop new skills and progress current skills

  • Willingness to assist other departments as needed

Preferred Education/Experience:

  • High School Diploma or Equivalent

Minimum Qualifications:

  • Basic experience in but not limited to aerators, float switches, alarm systems, risers, check valves and 110V-230V control panels is preferred but not required

  • Basic electrical knowledge preferred but not required

  • Basic plumbing knowledge preferred but not required

  • Experience in customer service-related support a plus

  • Must be able to receive or have Hep A & B Vaccines

  • Ability to work in a fast-paced environment

  • Ability to manage multiple operations at once

  • Proficient in basic computer software and capacity to learn new systems

  • Strong written and verbal communication skills

Physical Strain:

  • Must be able to lift up to 75lbs on occasion

  • Must be able to stand for extended periods of time

  • Must be able to squat, crawl and kneel to complete tasks

Work Environment

  • The work areas are partly climate controlled. Ambient temperatures and humidity will be the norm inside and out.

  • Due to the nature of the operation, the levels of noise, dust and dirt can be very high.

Additional Qualifications:

  • Willingness to work collaboratively within a team

  • Customer focused, attentive and responsive.

  • Proactive and independent with the ability to take initiative

  • Shows good judgement in difficult situations

  • Organized with attention to detail

  • Shows accountability for efforts and results

Mack Industries, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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